Note for the agency: this article is written as if it's being read directly by your client — the local business owner using the platform. Feel free to copy and paste it into your own knowledge base so your clients have a simple and clear guide to understand how each product works.
To schedule and publish posts on Instagram using the Social Tool, you first need to connect your Instagram Business Account to the platform.
⚠️ Important: Only Instagram Business Accounts can be connected. Personal profiles are not supported.
Step 1: Go to Location Settings
Log in to your dashboard.
Click on Settings from the side menu.
Open the Location tab.
Find the Instagram card next to your location.
Click the Connect button.
A pop-up will appear asking you to log in with your Instagram credentials.
Step 2: Log in with Your Instagram Business Account
Use the login details of the Instagram Business Account you want to connect.
Once logged in and permissions are granted, the integration will be completed automatically — and you’re done! 🎉
Want to Connect a Different Account?
No problem! Simply:
Go back to Settings → Location
Click Disconnect next to the Instagram card
Then follow the connection steps again with a different account
Don’t Have a Business Account? Here's How to Convert It
If your Instagram account is personal, follow these steps to convert it to a Business Account:
📱 On the Instagram App:
Open Instagram and go to your Profile
Tap the Menu (top right corner)
Select Settings and Privacy
Scroll down and tap Account type and tools
Tap Switch to professional account
Select Business when asked to choose a category
Complete your Business Profile by adding:
A business email
A business phone number
A business address (optional)
Tap Done
Your account is now a Business Account, ready to connect to the platform!
Why Connect Instagram?
Schedule and publish posts automatically
Keep your feed active without manual posting
Save time and boost visibility with consistent content
If you need help at any step, don’t hesitate to use the support chat inside your dashboard.