This customizable Terms and Conditions template is designed for agencies reselling the platform under their own brand. It includes key legal sections like:
• Definitions & roles (Agency vs Client)
• Scope of services and acceptable use
• Built-in GDPR and privacy clauses
• Sub-processor and third-party disclaimers
• Termination and liability limitations
How to use
• Download the editable .docx version
• Replace all placeholders (e.g., [Agency Name], [Agency Email], etc.)
• Add your logo or branding if needed
• Publish the document on your website or link it inside the platform dashboard
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Terms and Conditions (White Label Template) This document provides a customizable Terms and Conditions template for marketing agencies reselling software under their own brand.
Definitions
- "Agency": the company offering the software under its brand
- "Client": the end user (typically a local business) purchasing access to the platform
- "Platform": the software application, tools, and services provided by the Agency
- "Services": the functionalities offered through the platform including messaging, review management, listings, etc.
Scope of Services
The Agency provides Clients with access to a web-based platform to manage local business communications and marketing. The exact features available may vary based on the selected plan and integrations.
Account Registration and Access Clients must provide accurate information during registration. Access is granted via a secure magic link system. Clients are responsible for maintaining the confidentiality of their login credentials.
User Responsibilities Clients agree to:
- Use the platform in accordance with applicable laws
- Obtain consent from contacts before sending communications
- Avoid uploading unlawful, harmful, or misleading content
Acceptable Use Policy
The platform may not be used to:
- Send spam or unsolicited messages
- Violate third-party rights
- Disrupt the service or abuse system resources
Data Protection and Privacy
The Agency commits to processing all personal data in accordance with the General Data Protection Regulation (GDPR).
All user data collected through the platform will be:
- Processed lawfully and transparently
- Used only for legitimate business purposes
- Protected by appropriate security measures
The full Privacy Policy is available here: [Insert Privacy Policy URL]
Sub-processors and Third-Party Services
The Agency may use third-party providers for hosting, data delivery, communication APIs, and integrations. These providers are contractually obligated to ensure data protection and compliance with applicable regulations.
Service Availability and Support
The platform is provided "as is". While the Agency strives for high availability, occasional downtime may occur. Basic technical support is included with each subscription.
Limitation of Liability
To the maximum extent permitted by law, the Agency is not liable for indirect damages, data loss, or business interruption resulting from the use of the platform.
Termination
The Client may terminate the agreement at any time. The Agency reserves the right to suspend or terminate accounts for violations of these terms.
Governing Law
These Terms shall be governed by the laws of [Insert Country or Region]. Any disputes will be subject to the exclusive jurisdiction of the courts in [Insert Jurisdiction].
Contact Information
For questions about these Terms and Conditions, contact:
[Agency Name]
[Agency Address]
Email: [Agency Email]