Need help with the platform? A question about your website? Want guidance on how to get more leads?
Before reaching out to our human team, we recommend using the AI Support Assistant — available 24/7 via the chat widget at the bottom right corner of your DropSaaS dashboard or this documentation.
Our AI assistant is trained on the entire DropSaaS documentation and is designed to give you fast, accurate, and personalized support — instantly.
Why Use AI Support?
✅ Instant answers, any time of day or night
✅ No waiting for a reply from a support agent
✅ Get help not just with features, but also with sales, marketing, prospecting, and more
✅ Simple questions get answered in seconds — so you can stay productive
What the AI Can Help You With
Our AI support assistant is not limited to technical questions. It’s trained on everything we’ve written to help you succeed as a reseller.
Here are some examples of questions you can ask:
🛠️ Platform Features
❓ “How do I connect my Stripe account?” ❓ “How do I customize the platform with my logo?” ❓ “What are the messaging channels I can activate?” ❓ “How do I change the default currency?”
📈 Prospecting & Automation
❓ “How do I use the advanced prospecting workflow in n8n?” ❓ “Can I extract emails from Google Maps leads?” ❓ “How do I generate reports with Canva?” ❓ “Where can I find the JSON file for the workflow?”
🖥️ Website & Branding
❓ “How do I create a website with Figma Sites?” ❓ “Where can I download screenshot mockups for my site?” ❓ “How do I write the pricing page copy?” ❓ “Where do I link the free trial buttons?”
📢 Marketing & Sales
❓ “What’s the best cold message to send to dentists?” ❓ “How do I handle common objections during a demo call?” ❓ “Where can I find scripts for discovery meetings?” ❓ “What do I say in my cold DM outreach?”
⚖️ Legal, Payments, Admin
❓ “How do I handle VAT or sales tax with Stripe?” ❓ “Can I add multiple bank accounts?” ❓ “Where do I download my monthly invoices?” ❓ “How do I configure my SMTP settings?”
How to Start a Conversation with the AI
Open the Chat Widget Look for the chat icon at the bottom right of your DropSaaS dashboard or any documentation page.
Type Your Question Use natural language. You don’t need to be technical. Just ask what you’re trying to do.
Read the Response The AI will respond instantly, often with links to the right help articles.
Still Need Help? If you’re not satisfied with the answer, you can type:
“Talk to a human” and your request will be escalated to our support team.
When to Use AI vs. Human
Ask the AI for… | Contact a Human for… |
Platform how-to questions | Bugs or technical issues |
Setup steps and guides | Stripe or payment problems |
Workflow and automation advice | Account-related problems |
Website building instructions | Domain connection issues that persist |
Sales strategy and messaging tips | AI not understanding your question |
Reminder
AI Support is your first line of help — quick, efficient, and available 24/7. It’s like having an expert DropSaaS coach in your pocket at all times.
Start your next question now by clicking the chat button — and let the AI do the heavy lifting.
➡️ Up next: How to Contact Human Support (only if you really need to 😉)