At DropSaaS, every feature we develop is the result of a strategic and intentional process. We know that as a reseller, you work closely with local business owners every day — you hear their feedback, understand their needs, and see firsthand what tools they need to succeed. That’s why your input plays a central role in our roadmap.
Listening to the Field: Your Feedback Comes First
One of the most important signals we use to shape our roadmap is feature requests from resellers like you.
You are in direct contact with the businesses that use DropSaaS every day, and that makes you an incredible source of insight. If you tell us that a specific tool or update would help your clients succeed, we listen — and we track every single request we receive.
The more a feature is requested, the higher it moves on our priority list. But even lesser-known requests are reviewed, especially if they align with our long-term vision.
Guided by a Clear Product Vision
At the same time, we also rely on the vision that drives DropSaaS forward.
Our mission is to help local businesses grow by making them more visible online, increasing their reputation, and simplifying their customer communication. This is the core of the business mode — and all product decisions are checked against this mission.
On the SaaS side, our vision is to make the white-label reselling process as fast, simple, and scalable as possible, so that every reseller can build their SaaS business without technical complexity.
So when we consider a new feature, we ask:
Will this help local businesses attract and retain more customers?
Will this make it easier for resellers to sell, onboard, or support their clients?
Does it reduce friction? Increase automation? Drive value?
If the answer is yes, it’s a strong candidate.
Balancing Short-Term Needs and Long-Term Growth
Some features are urgent quick wins that we know will immediately help you close more sales. Others are longer-term, more complex updates that take time but will unlock massive growth in the future.
We balance both. You’ll always see a mix of quick improvements and major innovations being released.
Your Voice Shapes the Platform
In short, our product roadmap is not built in a vacuum.
It’s shaped by:
✅ The most requested features from our reseller community
✅ Our internal vision and product principles
✅ What we believe will truly move the needle for your clients
✅ The feedback we gather from thousands of local business users
If you’ve ever submitted a feature request — thank you. Your voice helps shape the future of DropSaaS. And if you haven’t yet, we invite you to read the article on how to submit your ideas (coming next).
Together, we’re building the future of local business software.