These Terms and Conditions (“Terms”) govern your access to and use of the DropSaaS platform (“Platform”) provided by Saaslink S.R.L. (“DropSaaS,” “we,” “our,” or “us”). By registering, accessing, or using the Platform, you agree to be bound by these Terms. If you do not agree, you must discontinue use of the Platform immediately.
1. Acceptance of Terms
By using the Platform, you confirm that:
You are at least 18 years old.
You have the legal capacity to enter into these Terms.
If registering on behalf of a company, you have the authority to bind that entity to these Terms.
2. Description of Services
DropSaaS is a white-label SaaS platform that enables users to:
Manage online reviews
Launch SMS/email/WhatsApp campaigns
Synchronize business listings across directories
Schedule social media posts
Centralize customer communications
Resellers can rebrand and resell the Platform to their own clients. DropSaaS solely provides the software infrastructure and is not party to any agreements between resellers and their end-users.
3. Account Registration and Use
3.1 Account Ownership
The individual or entity who registers an account is considered the legal account holder.
You are responsible for keeping your contact and billing information accurate.
3.2 User Responsibilities
You agree not to:
Use the Platform for any unlawful or fraudulent activity.
Attempt unauthorized access or tamper with the Platform’s systems.
Violate data protection laws or send unsolicited communications.
Mislead customers about your relationship with DropSaaS or the origin of the software.
3.3 Data Privacy
You must comply with all applicable privacy laws (e.g., GDPR, CCPA).
You are responsible for collecting and managing your clients’ personal data lawfully.
You agree to maintain your own privacy policy accessible to your clients.
3.4 Security
You are responsible for safeguarding your login credentials.
You must notify us immediately of any suspected unauthorized access.
DropSaaS is not liable for losses resulting from unauthorized use of your account.
4. White Labeling and Resale
4.1 Licensing
You are granted a limited, non-transferable license to rebrand and resell the Platform. You must:
Provide support directly to your clients.
Clearly indicate that the software is powered by DropSaaS if required by law.
Not misrepresent the Platform as a proprietary tool you developed.
4.2 Setup Fees and Commission
Resellers must pay a one-time setup fee to access the white-label platform.
DropSaaS charges a recurring commission on subscription revenue.
You may not offer lifetime access. Only subscription-based pricing is allowed.
Commission Policy:
Your agreed commission rate is locked in permanently.
You may upgrade to a plan with a lower commission by paying the full setup fee of that plan.
Installments:
If paying in installments, you must complete all scheduled payments as agreed.
4.3 Prohibited Sales Practices
You may not:
Make false or exaggerated claims about the Platform.
Use deceptive or aggressive sales tactics.
Present DropSaaS as a proprietary or exclusive solution.
5. Fees and Payments
5.1 Payment Terms
Payments must be made through approved payment processors (e.g., Stripe).
DropSaaS reserves the right to suspend accounts for late or failed payments.
5.2 Chargebacks
Initiating a chargeback will result in immediate account suspension and potential legal action.
5.3 Refunds
Refunds are granted according to our official Refund Policy.
No refunds will be issued for requests made more than 7 days after purchase.
6. Stripe Integration and Liability
Stripe is the payment processor integrated within DropSaaS.
DropSaaS is not liable for:
Payment processing delays
Account restrictions by Stripe
Errors in bank transfers or refunds
For issues, you must contact Stripe directly.
7. Intellectual Property
7.1 Platform Ownership
All software, design, and content on the Platform is owned by DropSaaS or licensed to it.
You may not copy, reverse-engineer, or create derivative works of the Platform.
7.2 Your Content
You retain ownership of all content you upload to the Platform.
You grant DropSaaS a limited license to use your content for performance optimization and support.
8. Disclaimer and Limitation of Liability
The Platform is provided “as is” without any warranty of merchantability or fitness for a particular purpose.
DropSaaS does not guarantee uninterrupted service.
DropSaaS shall not be liable for:
Business interruption or loss of revenue
Data loss or corruption
Third-party service failures
Total liability is limited to the fees you paid in the last 3 months.
9. Suspension and Termination
DropSaaS reserves the right to suspend or terminate accounts for:
Breaches of these Terms
Failure to make payments
Legal non-compliance
Accounts inactive for 90+ days may be closed.
Upon termination, all Platform access and data will be deleted or restricted.
10. Governing Law and Disputes
These Terms are governed by the laws of Italy.
Any dispute must be resolved within 3 months through good-faith negotiations.
Legal jurisdiction lies in the courts of Rome, Italy.
11. Changes to the Terms
DropSaaS may amend these Terms at any time.
Significant changes will be communicated via email or in-app notices.
Continued use of the Platform constitutes acceptance of the new Terms.
12. Contact Information
For legal or compliance inquiries, please contact:
Saaslink S.R.L. Via Marsala 29H, Rome, Italy Email: legal@dropsaas.com
13. Definitions
“Platform” – The web-based software provided under the DropSaaS brand. “Reseller” – A user who licenses and markets the white-label version of DropSaaS. “Client” – An end-user of the Platform, onboarded through a reseller. “Setup Fee” – One-time payment required to activate a white-label license. “Commission” – Ongoing percentage charged on client revenue generated through the Platform. “Third-Party Services” – Tools and APIs integrated into DropSaaS (e.g., Stripe, Google).