Your domain is the address where clients will access your white-labeled platform. For example: dashboard.myagency.com
Customizing this is a key part of your white-label setup. It makes your platform look professional, builds trust with users, and keeps everything under your own brand.
Let’s walk through the full process of setting up your domain, step-by-step.
Step 1: Choose Your Domain and Subdomain
When setting up DropSaaS, you’ll be asked to enter:
Your domain name — the main part of your website, like myagency.com
A subdomain — the prefix that will host your platform, like app, portal, or dashboard
Your platform URL will look like this:
arduinoCopyEdithttps://dashboard.myagency.com✳️ Subdomain Tips:
It must be at least 3 characters
Choose something easy to remember, like:
app
dashboard
portal
clients
Make sure the subdomain is not already used for email, blogs, or other services on your domain
⚠️ Don’t use a subdomain that’s already assigned DNS records in your hosting provider. You need a clean one.
Don’t Have a Domain Yet?
No problem! You can buy one from any domain registrar.
Here are some popular options:
Domains typically cost $10–15 per year, and you only need the domain (no web hosting needed).
Step 2: Connect Your Domain
After entering your domain and subdomain in the platform:
- Click the “Connect” button
- The system will begin generating your DNS record. Please, do not close the page while records are being prepared.
- The system will give you 1 CNAME record.
Step 3: Add DNS Records to Your Hosting Panel
Now log into the platform where you manage your domain (e.g. GoDaddy, Namecheap, Cloudflare).
Add the 2 records shown on screen:
The CNAME record points your subdomain to the DropSaaS platform
The TXT record is used to verify ownership of your domain
🛑 Important: Do not click “Verify DNS” yet. Wait at least 5 minutes for the DNS to update across the internet.
Step 4: Verify DNS
Once 5+ minutes have passed:
Click “Verify DNS” in DropSaaS
The platform will check if your records are correct
If successful, the Status will change to Active
❌ DNS Error?
If you see an error:
Double-check the records in your DNS manager
Make sure there are no typos or missing characters
Ensure there are no other conflicting records on the same subdomain
You can retry verification anytime after fixing the records.
Step 5: Test Your Live Platform
After the status is Active:
Click the preview icon next to your domain
Your platform will open in a new browser tab
This is now your client login link — you can add it to your website buttons like “Client Login” or “Start Free Trial”
Domain Setup Guides (Popular Providers)
Here are help articles for common domain registrars, in case you need help adding DNS records:
Final Thoughts
Connecting your domain makes your SaaS platform truly your own. It gives your clients a seamless, branded experience from the moment they land on your site.
✅ Use a clean subdomain ✅ Add DNS records exactly as shown ✅ Be patient with DNS propagation ✅ Once verified, start sending traffic to your platform!
In the next guide, we’ll help you test the full flow and begin sharing your client login links on your website and in your outreach.
Let’s go live 🚀